Shipping & Delivery

At The Rich Lady, we ensure that your premium watches and handbags are delivered with the same care and elegance with which they were crafted.

1. Processing & Timelines

  • Dispatch: Orders are processed and quality-checked within 1–2 business days (excluding Sundays and holidays).
  • Standard Delivery: * Metros: 3–5 business days.
    • Rest of India: 5–7 business days.
  • Coverage: We ship pan-India. Currently, we do not offer international shipping.

2. Shipping Charges

  • Prepaid Orders: Enjoy FREE shipping on all prepaid purchases.
  • Cash on Delivery (COD): A small convenience fee may apply, calculated at checkout.

3. Tracking Your Order

Once your luxury item is on its way, you will receive a Tracking ID via SMS and Email. You can follow your package’s journey in real-time through our courier partner’s portal.

4. Secure Delivery

  • Packaging: All items are shipped in secure, tamper-proof packaging.
  • Unboxing Video: As a reminder, an unboxing video is mandatory to claim any transit-related damages or missing items.
  • Failed Attempts: Our couriers make up to 3 delivery attempts. Please ensure someone is available to sign for your package to avoid a Return to Origin (RTO).

Contact Us

For shipping inquiries, reach our concierge team:

  • Email: support@therichlady.in / therichladyluxe@gmail.com
  • Portal: therichlady.in/contact