Shipping & Delivery
At The Rich Lady, we ensure that your premium watches and handbags are delivered with the same care and elegance with which they were crafted.
1. Processing & Timelines
- Dispatch: Orders are processed and quality-checked within 1–2 business days (excluding Sundays and holidays).
- Standard Delivery: * Metros: 3–5 business days.
- Rest of India: 5–7 business days.
- Coverage: We ship pan-India. Currently, we do not offer international shipping.
2. Shipping Charges
- Prepaid Orders: Enjoy FREE shipping on all prepaid purchases.
- Cash on Delivery (COD): A small convenience fee may apply, calculated at checkout.
3. Tracking Your Order
Once your luxury item is on its way, you will receive a Tracking ID via SMS and Email. You can follow your package’s journey in real-time through our courier partner’s portal.
4. Secure Delivery
- Packaging: All items are shipped in secure, tamper-proof packaging.
- Unboxing Video: As a reminder, an unboxing video is mandatory to claim any transit-related damages or missing items.
- Failed Attempts: Our couriers make up to 3 delivery attempts. Please ensure someone is available to sign for your package to avoid a Return to Origin (RTO).
Contact Us
For shipping inquiries, reach our concierge team:
- Email: support@therichlady.in / therichladyluxe@gmail.com
- Portal: therichlady.in/contact
